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Robert Rios

Robert Rios

Sales Representative
1 Review
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Cornelius

Cornelius "Drew" Andrews

Sales Representative
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Alexis Briseno

Alexis Briseno

Sales Representative
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Omar Daley

Omar Daley

Sales Representative
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Mark De La Fuente

Mark De La Fuente

Sales Representative
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Michael Fawcett

Michael Fawcett

Sales Representative
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Louis Garcia

Louis Garcia

Sales Representative
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Ricky Gonzales

Ricky Gonzales

Sales Representative
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Ron Gray

Ron Gray

Sales Representative
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Austin Hendrix

Austin Hendrix

Sales Representative
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Vanessa Khan

Vanessa Khan

Sales Representative
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Jonathan Mohler

Jonathan Mohler

Sales Representative
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Todd Patterson

Todd Patterson

Sales Representative
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Agustin Romagnoli

Agustin Romagnoli

Sales Representative
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Greg Schmitt

Greg Schmitt

Sales Representative
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Ally Simpson

Ally Simpson

Sales Representative
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Al Valverde

Al Valverde

Sales Representative
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Paulina Vasquez

Paulina Vasquez

Sales Representative
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Management

Daniel Lauer

Daniel Lauer

Service Manager
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Chris Martinez

Chris Martinez

General Manager
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Laura Martinez

Laura Martinez

Parts Manager
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Vinchenzo Villanueva

Vinchenzo Villanueva

Social Media Manager
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Robert Rios

Robert Rios

Sales Representative
Recent Reviews

Mar 30, 2024

Dealership Rating
Employee Rating

Even if there's no way I can prove discrimination based

Even if there's no way I can prove discrimination based on race or gender, they absolutely wronged me. They refused to sell me a car, damaged my credit, offered me unfair loan terms, refused to negotiate to anything reasonable, told me send them a check, and then sold the car without telling me the very same day. Absolutely shady business practices-immoral, and probably illegal. As a result, I was harmed. Here is what happened: After scouring the internet for a car that I wanted to buy, I went to the dealership to make the purchase. I test drove the car and it was amazing and so I sat down with the salesperson to buy the car. We agreed on a price and I told him I was already approved but he wanted to see if he could beat the rate. I know my credit score is over 650 and I was attempting to buy a $22,000 car-well within my price range given I make over 4 times that amount annually. He requested a credit application from me and the finance office ran my credit - causing a hard inquiry 3 times that night. The salesperson eventually came back and said that the banks were closed so they couldn't finish the deal that night. He told me they would call me with loan terms in the morning. Late the next morning, they called me asking for 25% down ($5,000) and an interest rate that was 7 percentage points higher than my pre-approval. I told them absolutely not-my pre-approval was for zero down! I would like to use my own bank to finance the car. The salesperson then told me that I had to contact the bank and get them to send a check directly to the dealership. He said he would send me the purchase order. On the next business day, I received the purchase order and called the . ,next day, my loan officer called me back with loan terms that included 0 down and 6 percentage points lower than the dealers only and final, non-negotiable offer. It wasn't the original rate because they discovered that the dealer was charging me 110% of the car's actual value so they increased my interest rate. Nevertheless, I signed the loan with my bank and the bank sent a check to the dealership overnight. I got insurance on the vehicle and started making my way to the dealership to pick it up. While on my way, I got a call from the salesperson to let me know that they sold the car to someone else the SAME DAY they sent me the purchase order and told me to go take out a loan on that vehicle. By this time, it had been over 72 hours and no one had bothered to let me know. The damages I have incurred are that all those hard pulls on my credit have lowered my credit score making it more difficult for me to access capital for at least the next 30 days. I also cannot take out a loan on another vehicle because I already have a car loan for a car someone else is driving. I had to go to the dealership not once but twice to try to collect the check they had received for the already sold car. Now I need to send it back to the bank, at my own expense. As a direct result of this action, I lost, not only that vehicle, but several others that I was looking at that were ultimately sold to other people. I honestly do not know why the dealer refused to sell me the car. I was prepared to buy it that moment and they sent me away. I suspect perhaps they wanted to sell the car to a friend or family member of a salesperson or someone like that. However, I think it is illegal to offer me absolutely predatory and unfair loan terms or refuse to offer me a loan. I think they must have violated some consumer protection or fairness in lending laws. They never gave me the opportunity to come back and sign the papers or to pay any type of deposit when they saw there was another customer interested in the vehicle. They knew I was credit-worthy and they knew they told me to have the bank send them a check for the car and they sold it anyway. They sold it without telling me. It is so unbelievably disrespectful.

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Cornelius

Cornelius "Drew" Andrews

Sales Representative
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Alexis Briseno

Alexis Briseno

Sales Representative
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Omar Daley

Omar Daley

Sales Representative
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Mark De La Fuente

Mark De La Fuente

Sales Representative
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Michael Fawcett

Michael Fawcett

Sales Representative
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Louis Garcia

Louis Garcia

Sales Representative
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Ricky Gonzales

Ricky Gonzales

Sales Representative
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Ron Gray

Ron Gray

Sales Representative
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Austin Hendrix

Austin Hendrix

Sales Representative
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Dealership Experience 3 months
Industry Experience 3 years 3 months
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Vanessa Khan

Vanessa Khan

Sales Representative
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Daniel Lauer

Daniel Lauer

Service Manager
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Chris Martinez

Chris Martinez

General Manager
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Laura Martinez

Laura Martinez

Parts Manager
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Jonathan Mohler

Jonathan Mohler

Sales Representative
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Todd Patterson

Todd Patterson

Sales Representative
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Agustin Romagnoli

Agustin Romagnoli

Sales Representative
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Greg Schmitt

Greg Schmitt

Sales Representative
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Ally Simpson

Ally Simpson

Sales Representative
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Al Valverde

Al Valverde

Sales Representative
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Dealership Experience 3 months
Industry Experience 3 months
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Paulina Vasquez

Paulina Vasquez

Sales Representative
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Vinchenzo Villanueva

Vinchenzo Villanueva

Social Media Manager
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    Robert Rios

    Robert Rios

    Sales Representative

    1 Review
    Agustin Romagnoli

    Agustin Romagnoli

    Sales Representative

    Al Valverde

    Al Valverde

    Sales Representative

    Alexis Briseno

    Alexis Briseno

    Sales Representative

    Ally Simpson

    Ally Simpson

    Sales Representative

    Austin Hendrix

    Austin Hendrix

    Sales Representative

    Cornelius

    Cornelius "Drew" Andrews

    Sales Representative

    Greg Schmitt

    Greg Schmitt

    Sales Representative

    Jonathan Mohler

    Jonathan Mohler

    Sales Representative

    Louis Garcia

    Louis Garcia

    Sales Representative

    Mark De La Fuente

    Mark De La Fuente

    Sales Representative

    Michael Fawcett

    Michael Fawcett

    Sales Representative

    Omar Daley

    Omar Daley

    Sales Representative

    Paulina Vasquez

    Paulina Vasquez

    Sales Representative

    Ricky Gonzales

    Ricky Gonzales

    Sales Representative

    Ron Gray

    Ron Gray

    Sales Representative

    Todd Patterson

    Todd Patterson

    Sales Representative

    Vanessa Khan

    Vanessa Khan

    Sales Representative