Rarely do you get the chance to experience outstanding customer service but I certainly experienced this at Mercedes Benz of San Antonio in Texas. William , my salesman, was simply the best! Odie explained in depth all of the electronics to my new car! From the CFO to the service department , everyone was so nice, knowledgeable, and friendly! OUTSTANDING!!!
Mark was excellent and made sure all of our questions were answered. Would be happy to buy another vehical through mark again.
Tyler & the staff are great!
1 hour back in April for someone to check me in. It was awful. (maybe its just people from Dallas this happens to) But, the staff's service was so polite and they did apologize. I will still come back next time I come visit family. I love the new renovation. It looks like every other Benz dealer in Dallas now. It was way too small when it was Benson. I've been coming here for 10 years even after I moved to Dallas 7 years ago. Prices are cheaper for service and its an excellent job overall.
Great Service.....Outstanding loaner vehicle.....
I worked with Eric and he was a huge asset in finding the right car for me. Didn’t put a lot of pressure on me and answered all my questions until I was ready. I was apprehensive, since I’ve never owned an MB before, but he was knowledgeable and made the process manageable.
end alignment. Thank you.
My car had a dead battery and it was replaced at my house. The service man arrived within 45 minutes of me calling the dealership. Friendly and knowledgeable