I am so satisfied with my experience here at Mercedes benz of San Antonio.. Mr. Michael Talamantez really went above and beyond to make sure my experience here was more than the best.. Really i am impressed with the all around service, He was very patient and professional... thank you michael i will be seeing you more in the future.
Got most of my previous concerns and complaints taken care of with my last couple of visits. This dealership is very persistent in trying to ensure your full satisfaction. Tyler Jordan is absolutely the best SA. He’s always accessible and goes the extra mile to get things done for you.
I bought my wife a used Mercedes (which has a factory warranty) from another dealership. After we purchased the vehicle the dealer contacted Mercedes to let them know that we had a factory warranty. Mercedes on San Pedro contacted us to bring the car in. Gary was very personable and just a gracious down to earth guy. Used or not, Gary treated us with respect. They found a few things that needed to be fixed as well as some software updates. They did a great job and the car runs and looks amazing. This was our first experience with Mercedes and it was incredible we will definitely be taking the car there. Thank you for having great employees, especially Gary he was great.
This is the best service I ever received. Since the moment I crossed the door a receptionist greeted me and called a sales person to help me. My salesman was Mr. Trevor Anderson. Funny guy, very professional, outstanding knowledge of the cars, he took me right away to a test drive and guided me through the different models without trying to push me to buy a certain model. He was patient with all my questions, efficient, caring, he made me laugh and made me feel comfortable, like at home among friends in a very stressful moment because God knows how stressful is to buy a car. I enjoyed the shopping experience. And after visiting BMW (where I was deeply disrespected) and Audi (they did actually a pretty god job too, their customer services is on point) I decided for MB because I felt at home. Thank you MBofSA!PD: I need to add that the chief of Finance, Mr. Valenzuela was outstanding too. Quick, efficient, and very professional. I'm super pleased with the service!
We had a wonderful experience recently, buying a car. All dealership personnel were friendly, beautiful facilities, made us feel very welcome. Louis Garcia was our representative and is extremely professional and polite. His product knowledge is superlative! Highly recommended. Also, John Wang was very helpful in our purchase- thanks sir! Odie assisted my wife with a one on one session covering all systems in the car, great product knowledge and very nice touch!
Easy to work with and convenient location.
Excellent. Very receptive and professional.
Always superior service at Mercedes-Benz of San Antonio!!