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Main Showroom

Mon - Fri 9:00am - 7:00pm
Sat: 9:00am - 6:00pm
Phone: 1-800-289-9601
Fax: 1-210-344-2756

Service Department

Mon - Fri 7:00am - 7:00pm
Sat: 8:00am - 5:00pm
Phone: 1-210-366-9601

Parts Department

Mon - Fri 8:00am - 6:00pm
Sat: 8:00am - 5:00pm
Phone: 1-210-321-4973

9600 San Pedro
San Antonio, TX 78216-4430

mercedes parts and service

Service Department

Our technicians have the most up-to-date information on Mercedes-Benz vehicles, and an uncompromising dedication to craftsmanship. Browse the team list below for a look at the people who keep your vehicle performing at its finest.


Service Department Contact
Phone: 210-366-9601
Mercedes-Benz of San Antonio
9600 San Pedro
San Antonio, TX 78216-4430
Service Department Hours
Mon-Fri. 7:00am - 7:00pm
Sat. 8:00am - 5:00pm
Sun. Closed
Service Shuttle
Mon-Fri. 7:15am - 5:00pm
Sat. 8:00am - 4:00pm
Sun. Closed

Service Team:

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Greg Koehler
Fixed Operations Director
Master Certified by Mercedes-Benz

Email: gkoehler@mbofsa.com
Greg was born and raised in San Antonio. He has been with Mercedes-Benz of San Antonio since 1994. He started out prepping and repairing Mercedes-Benz in our collision center and moved up to an estimator and also managed the collision center for two years. He then moved to our parts department as Parts Manager for seven years and is currently the Service Director. Greg also serves as the Safety and Security Officer for the company. Greg enjoys spending time with his wife and two sons in Rockport fishing during the summer months. Greg looks forward to meeting you whether it is your first time in to Mercedes-Benz of San Antonio or you are one of our current clients.



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Brian Fricke
Service Manager

Email: bfricke@mbofsa.com
Brian was born and raised in the Dallas/Fort Worth area, moved to San Antonio with his family 10 years ago. After moving to San Antonio, he worked for Enterprise Rent-a-car Company. Through this experience he was able to gain a relationship with the managers and employees of the dealership, and was asked to come to work for Mercedes-Benz of San Antonio in August of 1999. He has worked his way up from starting as greeter, service writer and now is the service manager. Earned the Gold Achievement award from Mercedes-Benz in 2003, and enjoys the opportunity to provide our customers with quality service everyday.



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Gary Sauter
Assistant Service Manager

Email: gsauter@mbofsa.com
Gary welcomes you to our Service Department. He has been in the automotive industry for more than 29 years, spending most of this time with BMW. Gary feels privileged to be working for such a fine and caring organization. He enjoys working here at Mercedes-Benz of San Antonio; enjoys what he does and most of all enjoys that we as a team are able to take care of your needs in a timely manner. Gary is married to his wife of 27 years and they have three children. Activities he enjoys are camping, going to the beach and for those of you who know him, soccer. Some teams to watch are VFB Stuttgart, Puebla F.C. and of course the Alamo Heights Mules.



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Chrissy Schroeder
Assistant Service Manager

Email: cschroeder@mbofsa.com
Chrissy started with MBofSA four years ago as a cashier and has worked her way up to Service Advisor. Chrissy was born and raised in San Antonio and is a graduate of Judson High School. Chrissy and her husband along with their two dogs enjoy there weekends at the river. Chrissy makes sure to give great customer service with a smile.





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Gregg Duppstadt
Assistant Service Manager

Email: gduppstadt@mbofsa.com
Gregg has been in the car business for over 32 years in every aspect of the business from Service Valet, Technician, Service Manager, and even Finance Manager. He also served in United States Navy for four years. Gregg likes to spend time with his wife and daughter at home. Gregg likes to make sure that every customer leaves happy and knowledgeable about the investment they have put into their car.





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Gary Lewis
Assistant Service Manager

Email: glewis@mbofsa.com
Bio coming soon.






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